For us, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our therapy and helpline services or visit our website.

1. Information We Collect

• Personal details (name, email, phone) when you book appointments

• Health and therapy-related information you share during sessions or forms

• Website usage data through cookies and analytics
  

2. How We Use Your Information

• To provide and manage your therapy or helpline sessions

• To communicate appointment details and updates

• To improve our services and website experience

• To comply with legal and ethical obligations
  

3. Data Sharing

• We do not sell or rent your personal data.

• Data may be shared with trusted service providers (e.g., booking platform, payment processors) under strict confidentiality agreements.
  

4. Data Storage and Security

• Your data is stored securely in GDPR-compliant systems.

• Access is limited to authorised staff only.
  

5. Your Rights

• You can request access, correction, or deletion of your data at any time.

• You can withdraw consent to processing, subject to legal obligations.

6. Cookies

• Our website uses cookies to enhance user experience. You can manage cookie preferences via your browser.